E-resources guide

This guide introduces library's e-book services and gives instructions how to read and download e-books on different devices.

f you wish to get more information about the service, or compare the e-book services, click on the name of each service. The list of the names is located on the left.

Check that

• You have logged in with Jamk username and password (HAKA login). 
• You have downloaded the necessary reader software, if you are trying to download an e-book to your computer.
• You have updated the latest versions of the software.
• Try another web browser, including on mobile devices. Do not use the Internet Explorer!
• You have not blocked the browser to open pop-up windows.

If the e-book still doesn’t work

• Check your internet connection.
• Close the browser and start again from the beginning. Clear the browser history.
• Open the link on Janet Finna. A link found by Google, for example, usually don't work.
• Do you have several different programs and applications open on your computer? Close the unnecessary ones and try again.
• Check which browsers are supported or recommended by the e-book service. 
• See the detailed instructions on the e-book platform.
• Some e-book services offer a separate application as well. You can try that, too.
• See if other e-books on the same e-book service work. If they do, the problem concerns only this certain book. Contact the library: kirjasto.ekirjat@jamk.fi.